Have a doubt in size?
Relax we will help you!
* Measurement concerning the maximum area of reading of your machine embroidery and extension used.
** Check the measures design and if the same are supported in height and width permitted for your machine model.

Delivery, Payment and Warranty

The registration process in this virtual store is essential to receive notices and download your files into its internal space. This is the safest and most effective method to accomplish this task. To register, the customer must fill out a form with their personal information. It is very important to fill in all the information correctly, as the purchaser is responsible for the accuracy of the delivery address. It is very important that the registered email address is correct, as it will serve as our communication channel. There are no files attached to emails, WhatsApp, and social media. After receiving the email notice about the released download and the appropriate instructions, you must download your files by accessing your customer area in the store.

It begins to be accounted after the completion of your purchase and payment made successfully. The release of the request to perform the Files Download happens immediately as soon as the payment is approved.

By choosing the Immediate Delivery option you can pay with the following options:

- Paypal - Immediate and automatic release, in a matter of seconds after authorization of the payment operator

- Credit Card - Immediate and automatic release, in a matter of seconds after authorization of the payment operator

- Free - Immediate and automatic release: once the purchase of the free product has finished the order will be released.

Click Borde will issue an electronic invoice for each purchase made with successful payment, so you will receive an email entitled DANFE nº. In it you will find the link to access your invoice for this purchase and save it if necessary. to wish. This email is sent automatically and cancellation is not optional.

Click Borde works and makes every effort to provide excellent service in the development of designs for electronic embroidery, so that all the products marketed in our store through the packages or individually have been carefully developed and revised by our team so that the customer is successful in producing your embroidery. Therefore we understand that the embroidery finished by the client will be completely in agreement with the quality, textures and sizes of the acquired file. The User acknowledges and accepts that, when acquiring files in Click Borde Virtual Store, he does so at his own risk, exempting the Click Borde Virtual Store from any responsibility in products finalized with our files. To clarify doubts about the misuse or failure of a file purchased in our store, see: Terms and Conditions of use

Click Borde uses all available technology in the development and marketing of its products, aware of our responsibilities in the final result of your product “O Bordado”, we propose to carefully and individually analyze any failure that results in a request for cancellation and refund, applying all our efforts in reviewing and adapting this product so that the consumer has a guarantee of success in the production of their embroidery, the non-conformity of this reality is expressed in this refund policy created in accordance with the Brazilian Consumer Protection Code.  See the Refund Policy.

The Policies listed below and your Purchase Order constitute the terms and conditions of the Purchase and Sale Agreement ("Agreement") of the product that is the object of your Purchase Order:

1) Privacy Policy;
2) Terms and Conditions of Use of the Site;
3) Delivery, Payment and Warranty Policy;
4) Refund Policy;

This agreement is governed by Brazilian law, without regard to principles of conflict of law.
You may not assign or transfer your rights or obligations under the Agreement without the prior written consent of this company.




55 11 4321-3531

Customer Service

Monday to Friday from 9:00 to 18:00


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